Migration Support Centre (MSC)

The Migration Support Centre (MSC) is a dedicated initiative designed to offer a comprehensive range of services that support the well-being and upliftment of migrant workers across their migration journey. The MSC provides essential assistance to migrant workers to ensure that their migration experience is safe, secure, and empowering, from pre-departure to post-arrival stages.

Objective:

The primary goal of the Migration Support Centre (MSC) is to facilitate safe migration through skills development, legal support, and placement assistance, while ensuring the social protection of migrant workers. The centre also aims to foster inclusive growth by promoting the economic and social integration of migrants into new communities

Key Services Provided:

1. Pre-Migration Support

  • Orientation and Counseling: Providing clear information on migration, workers’ rights, legal frameworks, and safety guidelines.

  • Skills Assessment and Training: Conducting skill mapping and offering pre-departure training in key sectors such as construction, hospitality, agriculture, and manufacturing.

  • Documentation Assistance: Helping workers with necessary documentation, such as identity proof, bank accounts, health insurance, and contracts.

2. Job Placement and Skill Development

  • Job Matching: Connecting migrant workers with legitimate and reliable employers in destination regions.

  • Skill Enhancement: Providing vocational training in sectors with high demand for labor, including construction, retail, healthcare, and IT.

  • Certification & Recognition: Offering certifications and recognition of prior learning (RPL) to enhance job prospects.

3. Legal Aid and Advocacy

  • Legal Counseling: Providing support for legal issues such as wage disputes, contractual problems, and workplace violations.

  • Worker Rights Protection: Educating workers on their rights and offering advice on how to navigate legal systems in destination locations.

  • Dispute Resolution: Facilitating mediation and dispute resolution between workers and employers.

4. Health & Welfare Services

  • Health Checkups & Medical Support: Ensuring migrant workers have access to medical check-ups, emergency services, and health insurance coverage.

  • Welfare Programs: Offering support programs, including access to housing, nutrition, and childcare.

5. Post-Migration Support and Reintegration

  • Cultural Orientation: Offering language classes and cultural orientation to help migrants adjust to their new environment.

  • Post-Employment Support: Assisting workers with issues they may face during employment, including accommodation, transportation, and community integration.

  • Remittances and Financial Literacy: Educating migrants on managing remittances, savings, and financial inclusion.

Expected Outcomes:

  • Safe and Legal Migration: Migrants will be well-informed and prepared for the migration process, reducing vulnerability to exploitation.

  • Enhanced Skills and Employment: Migrants will gain relevant skills, improving their chances of secure employment and higher wages.

  • Economic Empowerment: Workers will be economically empowered through better job opportunities, skill development, and financial literacy.

  • Social Integration: Successful reintegration of migrants into their new communities with improved social cohesion and reduced isolation.

Impact:

The Migration Support Centre (MSC) plays a pivotal role in creating a migration ecosystem that prioritizes dignity, safety, and opportunity for migrant workers. Through its comprehensive services, MSC ensures that migrants are not only protected but are also empowered to succeed in their new environments, leading to a more sustainable and equitable development process.